Flagship review · Virtual receptionists

Rosie Review (2026): A $49 AI Receptionist, Not a Legal Intake Desk

Rosie is an AI phone receptionist for small businesses, priced from $49 a month. It answers around the clock, takes messages, and books or transfers calls. It isn't built for legal intake, every call is recorded, and your number needs porting out within three months of cancelling.

By The AI Tools For Law team

How we research: Researched from vendor documentation, pricing pages and contract terms.

  • 5 min read
  • 11 chapters

Last updated Prices and details checked How we reviewEditorial independence

Verdict at a glance

Recommended for

Solos and small firms that need after-hours and overflow message-taking and appointment booking at low cost.

Bottom line

For solos who need low-cost message-taking and booking, not legal intake. It auto-renews every 30 days with no refunds, and every call is recorded. Try the 7-day trial on Scale ($149/mo, 1,000 minutes) if you want calendar booking; Professional ($49) only texts a booking link. Confirm the greeting discloses recording, and port your number out within three months of cancelling.

A cheap, quick way for a solo to stop missing calls, as long as the job is message-taking and booking rather than legal intake. Pick Scale if you want calls booked straight onto your calendar, and plan your exit before you start.

Not for

Firms that need legal intake (conflict checks, practice-area screening) or live human backup.

Pricing from

Professional $49/month, 250 minutes (heyrosie.com/pricing, vendor claims checked 2026-10-15)

Pros

  • Low published monthly prices with included minutes (heyrosie.com/pricing)
  • Answers 24/7 in English and Spanish (heyrosie.com)
  • Books on your calendar and does warm and live transfers from Scale (heyrosie.com/pricing)
  • Trains itself from your website and business profile (heyrosie.com)

Cons

  • Not built for legal intake; no legal case management integrations
  • Every call is recorded and transcribed (heyrosie.com/legal/terms)
  • Auto-renews every 30 days; payments non-refundable (heyrosie.com/legal/terms)
  • Numbers not ported out within 3 months of termination may be reassigned (heyrosie.com/legal/terms)

Rosie directory listing → · Vendor site ↗

Quick answer

Bottom line: Rosie is for solos and small firms that need low-cost after-hours and overflow message-taking and booking. It's a general small-business AI receptionist, not a legal intake tool. Plans run $49 (250 minutes), $149 (1,000), and $299 (2,000) a month, with two months free on annual billing (vendor claims checked October 15, 2026), and there's a 7-day free trial. The trap: the subscription auto-renews every 30 days with no refunds, every call is recorded and transcribed, and if you leave, port your number out within three months or Rosie may reassign it.

It answers 24/7 in English and Spanish, takes messages, sends booking links or books on your calendar, transfers calls, and blocks spam.

In this review (14)
  1. At a glance
  2. What does Rosie actually do?
  3. Which Rosie plan do you need?
  4. What are Rosie's terms?
  5. How hard is Rosie to set up?
  6. What do users say about Rosie?
  7. Pros and cons
  8. How does Rosie compare with Smith.ai, Ruby, and Answering Legal?
  9. Who should use Rosie?
  10. FAQ
  11. Is any of this sponsored?
  12. Sources (all accessed 2026-10-15)
  13. Alternatives
  14. How we reviewed

We built this review from Rosie's website, pricing page, and terms of service (last updated February 5, 2026). Prices are vendor claims checked October 15, 2026. Confirm with Rosie before you buy.

Disclosure: Rosie hasn't paid for this review, and none of the links in it are paid placements. Nothing here is legal advice.

What does Rosie actually do?#

  • Answers every call, day or night, in English or Spanish.
  • Takes messages using scripts you set, and sends you a summary, transcript, and recording.
  • Books appointments: on Professional it texts the caller a booking link; from Scale it books directly on your calendar.
  • Transfers calls: warm and live transfers from Scale, and "waterfall" transfers (try one person, then the next) on Growth.
  • Blocks spam, and adds a free website chat widget on every plan.
  • Learns on its own from your Google business profile and website; Growth adds custom training from documents you provide.
  • Zapier and iOS and Android apps.

What it doesn't do is legal intake. There's no conflict check, no practice-area screening built for law, and no connection to legal case management software. It's a capable front desk, not an intake paralegal.

Rosie by the published numbers

Which Rosie plan do you need?#

Rosie plans

FeatureProfessionalScaleGrowth
Monthly price$49$149$299
Included minutes2501,0002,000
Message taking2 scenariosYesYes
Appointment bookingtexts a linkbooks on calendarbooks on calendar
Warm and live transfers, in-call textsNoYesYes
Waterfall transfersNoNoYes
Custom training from your documents, white-glove onboardingNoNoYes
Website chat widgetfreefreefree

Lighter rows are the same for every product; the rest are where they differ.

Source: heyrosie.com/pricingRosie pricing page, checked 2026-10-15. Monthly prices; annual billing gives two months free. Overage and SMS add-on fees are shown at subscription.

What this means for you: Professional is a smart answering machine. If you want consultations landing on your calendar without you touching them, that's Scale. Growth is for firms that want calls routed through several people and a more tailored script.

Overage rates and SMS add-on fees aren't on the pricing page; Rosie's terms say they're shown when you subscribe. Confirm with Rosie and note them before you click buy.

What are Rosie's terms?#

  • 30-day subscription that auto-renews every 30 days until you cancel. Rosie can change plans and prices.
  • No refunds and no credits for partial periods, apart from downgrades and cancellations the terms allow.
  • Every call is recorded and transcribed, with recordings and transcripts posted to your account.
  • Your number: if you don't port it back within three months after termination, Rosie may release or reassign it.

Keep confidential details out of training#

Rosie learns from your public website and profile, and Growth can learn from documents you upload. Don't upload anything with client confidences. Give it what you'd put on your website and nothing more, and keep the script to scheduling and message-taking.

How hard is Rosie to set up?#

Very low. Sign up, let it read your website and business profile, review the script, and forward your calls. Most solos can be live the same day. Spend the extra half hour writing a clear message-taking script and a rule for urgent calls.

What do users say about Rosie?#

Public feedback on Rosie is limited. Users generally say it handles busy-line and after-hours calls smoothly, while some note that callers hang up once they realize they're talking to AI, and at least one user reported calls still routing to Rosie for days after cancelling. During the trial, call it yourself from a number it doesn't know and ask the kind of question a nervous new client would.

Pros and cons#

Pros

  • Low monthly price with included minutes.
  • 24/7 answering in English and Spanish.
  • Calendar booking and transfers from Scale.
  • Same-day setup.

Cons

  • No legal intake workflows or legal software integrations.
  • All calls recorded.
  • Monthly auto-renewal, no refunds.
  • Three-month window to port your number out.

Smith.ai combines AI and human receptionists with legal intake and practice management integrations, at higher prices. Ruby is live human receptionists, billed by the minute. Answering Legal is a legal-specific answering service. Rosie is the budget, AI-only option: fine for messages and bookings, thin for intake.

Who should use Rosie?#

FAQ#

How much does Rosie cost?#

Professional $49 (250 minutes), Scale $149 (1,000 minutes), and Growth $299 (2,000 minutes) a month; annual billing gives two months free (pricing page, checked October 15, 2026).

Is Rosie built for law firms?#

No. It's a general small-business AI receptionist, without legal intake workflows or legal case management integrations.

Does Rosie record calls?#

Yes. Its terms say every call is recorded and transcribed.

What happens to my number if I cancel?#

Rosie may release or reassign numbers that aren't ported back within three months after termination.

Is any of this sponsored?#

No. If that changes, the listing will be labeled Sponsored.

Sources (all accessed 2026-10-15)#

AI Tools For Law is not a law firm and doesn't provide legal advice. Using this site doesn't create an attorney-client relationship.

Alternatives to Rosie#

Intake & Client Communication

Ruby

Live virtual receptionist and managed website chat for small businesses, including law firms, with 24/7 coverage, phone hosting, and bilingual support.

Best forSolo and small firms that want live humans on overflow, nights, and weekends, with short, predictable calls.

Phone & Answering Services
Price publishedVerdict →

How we reviewed

Researched from vendor documentation, pricing pages and user sentiment. Prices and details were last checked on . Sources are cited inline next to each claim and listed in the Sources section above.

How we review · Editorial independence and disclosure · Corrections: hello@aitoolsforlaw.ai