The AI Tools For Law team researched this review from CaseGuard's pricing page and website, plus our reading of public user feedback. Everything was checked October 15, 2026. Prices and terms change, so confirm with CaseGuard before you buy.
Disclosure: Some listings on AI Tools For Law may be sponsored or include affiliate or referral links. Paid placements are always labeled "Sponsored," and payment never changes our verdicts. CaseGuard hasn't paid for this review. Nothing here is legal advice.
What does CaseGuard actually do?#
- Video redaction: faces, license plates, screens, notepads and more, in footage such as security camera, body-worn camera and recorded interview video.
- Audio redaction: names, emails, card details and other spoken personal information (PII, or personally identifiable information), with AI transcription and translation.
- Documents, images and email: PDFs, scans, Word and Excel files, and PST, MSG and EML email, with unlimited OCR (which turns scanned images into searchable text) and batch processing.
- Review and audit: edit before export, with auto-generated audit reports.
- On-premise processing: CaseGuard Studio runs on your own computers rather than in the cloud.
- On-Demand Expert Redaction Services: CaseGuard's staff redact your files, and your team gives final review and approval.
What this means for you: one tool covers most media types you might need to share or produce, and processing stays on your own machines. That matters for firms, legal departments and public offices handling client recordings, records requests or confidential evidence.
How much does CaseGuard cost?#
From CaseGuard's pricing page (vendor claims, checked October 15, 2026):
Because billing is annual, a single user commits to roughly $3,350 (Doc) to $4,550 (Ultimate) a year.
What are CaseGuard's cancellation and refund terms?#
From CaseGuard's pricing FAQ, paraphrased. Ask for the full software license agreement in writing before you sign (confirm with CaseGuard):
- Cancel any time, but once you do, you can't edit or export unfinished redaction projects.
- Prorated refund on annual licenses: 1/12 of the annual fee for each unused month, with partial months rounded up. Cloud AI hours used are deducted at $5 an hour.
- Non-refundable: offline license keys and fully consumed AI credit allotments.
- Conditions: CaseGuard says you must show an active effort to deploy the software, have completed training and have worked with your account manager. Requests go to your account manager.
What do users say about CaseGuard?#
Independent feedback is very thin, only a couple of public reviews, so don't read much into it. One user praised the video tracking and the time it saved, while a legal user reported failed document processing and poor service. CaseGuard's own customer stories also acknowledge that people still need to review the output to catch what the AI misses.
Buyer tips before you sign#
- Match the suite to your media. Doc Suite won't touch video.
- Price the outsourced service if you only redact a few matters a year.
- Check hardware requirements for on-premise video AI, such as whether you need a dedicated graphics card (confirm with CaseGuard).
- Ask for the software license agreement. Only website terms are public.
- Review every redaction before export.
Pros and cons#
Pros
- Covers every media type.
- On-premise processing.
- Audit reports.
- Outsourced option.
Cons
- Significant annual commitment.
- Video needs a higher suite.
- Unfinished projects lost on cancel.
- Conditional refunds.
How does CaseGuard compare?#
Logikcull and Everlaw include document redaction inside full eDiscovery platforms, which may be enough if you rarely handle video. Rev is a transcription service if you mainly need audio and video turned into text.
Who should use CaseGuard?#
FAQ#
How much does CaseGuard cost?#
CaseGuard lists Doc Suite at $279, Media Suite at $299 and Ultimate at $379 per user a month, paid annually; Enterprise is quoted (vendor pricing, checked October 15, 2026).
Does CaseGuard redact video?#
Yes, on the Media and Ultimate suites, including faces, license plates and screens.
Can I get a refund on CaseGuard?#
CaseGuard says it offers a prorated refund on annual licenses for unused months, minus cloud AI hours used, if you meet its training and deployment conditions. Get the refund terms in writing.
Is CaseGuard cloud or on-premise?#
CaseGuard Studio is on-premise. CaseGuard also offers an outsourced redaction service.
Is any of this sponsored?#
No. If that changes, the listing will be labeled "Sponsored," and payment won't change the verdict.
Sources (all accessed 2026-10-15)#
- CaseGuard pricing and FAQ: https://caseguard.com/redaction-pricing
- CaseGuard home: https://caseguard.com/
- User sentiment: our overall reading of public user feedback on CaseGuard, October 2026
AI Tools For Law is not a law firm and doesn't provide legal advice. Using this site doesn't create an attorney-client relationship.
Alternatives to CaseGuard#

Evidence & Discovery
Logikcull
Self-serve cloud eDiscovery: upload, processing, search, review, redaction and production with unlimited users. Annual plans add AI fact-finding, transcription and PII tools; Corporate Suite adds legal holds and collection.
Best forSmall and mid-size teams wanting self-serve eDiscovery.

Evidence & Discovery
Everlaw
Cloud eDiscovery and litigation platform: ingestion, review, redaction, productions, predictive coding, AI Q&A and coding suggestions, and Storybuilder for case building.
Best forLitigation teams, firms and government bodies with recurring, document-heavy discovery.

Transcription & Depositions
Rev
Transcription vendor and AI analysis platform: AI transcription seats with multi-file evidence analysis, plus human transcripts by the minute and legal-formatted transcripts by the page.
Best forFirms transcribing interviews, recordings, evidence and depositions for case prep.
How we reviewed
Researched from vendor documentation, pricing pages and user sentiment. Prices and details were last checked on . Sources are cited inline next to each claim and listed in the Sources section above.
How we review · Editorial independence and disclosure · Corrections: hello@aitoolsforlaw.ai
